1.1 Introduction

RuralCoast Gourmet (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or contact us.

This policy applies to this website and any communication carried out through it.

1.2 Data Controller

RuralCoast Gourmet
Carrer de Muro 1, El Campello, Alicante, Spain
Email: [email protected]

1.3 Personal Data We Collect

We may collect the following personal data:

- Name

- Email address

- Phone number

- Reservation or enquiry details

- Any information you choose to provide when contacting us

We do not intentionally collect special category (sensitive) personal data.

1.4 How We Use Personal Data

Personal data is used only for the following purposes:

- Responding to enquiries

- Managing reservations

- Communicating with customers regarding our services

- Operating and improving our website

- Complying with legal obligations

1.5 Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

- Consent

- Performance of a contract or pre-contractual steps

- Legal obligation

- Legitimate interests related to operating our business and website

1.6 Data Sharing

We do not sell personal data. Personal data may be shared only with:

- Service providers necessary to operate the website

- Reservation or technical service providers

- Public authorities when legally required

All third parties are required to process data in compliance with applicable data protection laws.

1.7 Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected or to meet legal requirements. Data is securely deleted or anonymised when no longer required.

1.8 Data Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

1.9 Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

- Access your personal data

- Rectify inaccurate data

- Request erasure of your data

- Restrict or object to processing

- Request data portability

- Withdraw consent at any time

To exercise these rights, contact us using the details above.

1.10 Complaints

If you have any concrns about how we handle your personal data, we encourage you to contact us first so we can address the issue.

If you believe your data protection rights have not been adequately resolved, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD).